Corporate Governance Status
Corporate governance practices, discrepancy from the corporate governance best practice principles for securities firms and explanation
| Evaluation Item | Practices | Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | ||
|---|---|---|---|---|
| Yes | No | Summary | ||
| Does the company disclose corporate governance best practice principles in compliance with the “Corporate Governance Best Practice Principles for TWSE/TPEx Listed Companies? | N/A | The Company is not a TWSE/TPEx listed company. Hence, the Company has stipulated its corporate governance best practice principles in compliance with the “Corporate Governance Best-Practice Principles for Securities Firms” and disclosed the principles on the Company’s website. | The Company implements corporate governance in compliance with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
|
Ownership structure and shareholders' rights Does the company have an internal procedure for handling shareholders' proposals, inquiries, and disputes, and implement it accordingly? |
N/A | The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd. that appoints directors and supervisors to exercise rights. There is no need for the handling of shareholders' proposals, inquiries, and disputes like regular companies do. | N/A | |
| Does the company have control over the primary shareholders who have controlling power over the company, and of the persons with ultimate control over those major shareholders? | V | Fubon Financial Holding Co., Ltd. owns 100% of the Company’s shares issued. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Has the company established and implemented the risk control and firewall mechanism for its affiliated businesses? | V | The Company has stipulated internal regulations in compliance with the “Guideline Governing Standing Pre-approved Interested Party Transactions Not Involving Credit Extension”, “Fubon Financial Holding Company Ltd. and Subsidiaries Interested Party Transactions Management Policy”, “Fubon Financial Holding Company Ltd. and Subsidiaries Firewall Management Policy”, and “Principles for the Management of Personnel Holding Concurrent Positions”. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the company have internal rules to prohibit internal personnel from using undisclosed information for personal securities trading? | V | The Company has stipulated internal personnel share transaction regulations in compliance with provisions of the “Fubon Financial Holding Company Ltd. and Subsidiaries Insider and Employee Equity Management Policy”. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
|
Composition and duties of the Board of Directors Has the Board of Directors stipulated guidelines for the diversity of board members and implemented them? |
V | All of the Company’s directors and supervisors were appointed by Fubon Financial Holding Co., Ltd.. Members of the board are required to have the professional knowledge and skills as follows: work experiences in the expertise pertaining to the Company’s operations of five years or more, qualifications for a public university professor or certified public accountant. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| In addition to the statutory establishment of the Remuneration committee and Audit committee, does the company voluntarily establish other functional committees? | N/A | The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd.. Our parent company, Fubon Financial Holding, already has the “Corporate Governance and Sustainability Committee”, “Remuneration and Nomination Committee”, and “Audit Committee”. The Company established the “Audit committee” on June 12, 2020. | N/A | |
| Does the Company stipulate rules and methods for the performance evaluation of the board of directors, conduct the performance evaluation annually, report the evaluation results to the Board of Directors, and use the evaluation results as references for the remuneration, retention, and nomination of board directors? | N/A | The parent company, Fubon Financial Holding Co., Ltd., has stipulated the “Fubon Financial Holding Company Ltd. and Subsidiaries Appointment or Recommendation of Board Directors and Supervisors of Reinvested Companies Management Policy” and the “Fubon Financial Holding Company Ltd. and Subsidiaries Appointment or Recommendation of Board Directors and Supervisors of Reinvested Companies Regulation”. The Company has adopted the policies and regulations and will implement them accordingly starting in the first quarter in 2021. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the company evaluate the independence of the certified public accountant engaged by the company regularly? | V | The Company evaluates the independence of the certified public accountant engaged by the Company annually, and submits its conclusion to the Audit Committee and Board of Directors for resolution. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the TWSE/TPEx listed company has an adequate number of corporate governance personnel with appropriate qualifications, and appoint a chief corporate governance officer to take charge of corporate governance affairs (including but not limited to furnishing information required for business execution by directors and supervisors, assisting directors and supervisors with regulatory compliance, handling matters related to the Board of Directors and shareholders' meetings in compliance with laws, producing minutes of the Board of Directors and shareholder s' meetings, etc.)? | N/A | The Company’s Legal and Compliance Department takes charge of corporate governance affairs. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the company establish a communication channel for stakeholders (including but not limited to shareholders, employees, customers, and suppliers), designate a section on the company website to stakeholders, and properly respond to all the corporate social responsibility issues of stakeholders’ concern? | V |
The Company has spokesperson and acting spokesperson in addition to the supervisors’ mailbox on the external website as a channel for stakeholder communication. Since the establishment of the Audit Committee on June 12, 2020, the supervisors’ mailbox was replaced by the “independent directors’ mailbox”. Employees of the Company have access to the contacts of managers, directors, and supervisors on the Company’s internal website. There is also a “complaint mailbox” through which employees can express their opinions. “Customer demand” oriented, the Company has stipulated “Guidelines for Customer Complaint Management” and established a customer complaint reporting mechanism to enhance customer satisfaction. The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd., and the parent company has a designated corporate social responsibility section on its website. |
It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the company commission professional agencies to hold shareholders meetings? | N/A | Since Fubon Financial Holding Co., Ltd. owns 100% of the Company’s shares issued, this item is not applicable. | N/A | |
|
Information Disclosure Does the company set up a website to disclose information pertinent to the company’s finance, business and corporate governance? |
V | The Company has a website where it discloses information pertinent to the Company’s finance, business, and corporate governance. | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the company adopt other information disclosure methods (e.g. set up an English website, appoint designated personnel to take charge of the company’s information collection and disclosure, implement the speaker mechanism, make the process of the investor conference available on the company website, etc.)? | V |
Other information disclosure methods: Appoint designated personnel to take charge of the company’s information collection and disclosure: The Company has a designated unit in charge of financial information disclosure on the Market Observation Post System (MOPS). Implement the spokesperson system: The Company has a spokesperson and acting spokesperson who represent the Company in issuing statements externally. Make the process of the investor conference available on the company website: The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd., and the parent company has set up a designated section for investor conferences on its website. |
It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Does the company publish and report its annual financial report within two months after the end of a fiscal year, and publish and report its financial reports for the first, second, and third quarters as well as its operating status for each month before the specified deadline? | N/A | The Company publishes and reports its annual financial report before the statutory deadline (March 31) after the end of the fiscal year in compliance with the Securities and Exchange Act and Regulations Governing Securities Firms. The Company also publishes and reports its financial reports for the first, second, and third quarters as well as its operating status for each month before the specified deadline. | The Company publishes and reports its financial report before the specified deadline each quarter. | |
| Does the company have other important information helpful to the understanding of corporate governance practices (including but not limited to employee rights, employee care, investor relations, supplier relations, stakeholder rights, further education for directors and supervisors, the implementation status of risk management and risk measurement standards, customer policies, and the company's purchase of liability insurance for directors and supervisors)? | V |
Employee rights: The Company has measures in place to ensure the labor-management agreement and various employee rights are protected. There is an employee opinion mailbox open to employee suggestions. When there is a breach of employee rights or opinions to be heard, employees can file a complaint in writing, via telephone, fax, email, or with the assistance of labor representatives at the labor-management meeting or a labor union. Employee care: Club activities and lightly-equipped gym: In addition to a variety of routine club activities, basketball and table tennis competitions are held to facilitate team cohesion and promote sports. Moreover, for employees to be able to exercise during their break at work or right after they get off work, the Company has been building lightly-equipped gyms at buildings with higher office density, offering employees free access to table tennis rooms, basketball machines, treadmills, and other fitness equipment. Yoga, rhythm dance, and fitness courses are also available for employees to release stress at work and relax both physically and mentally. Health inspection: For the health of our employees, Fubon offers employees free regular health inspections exceeding the statutory requirement in collaboration with numerous quality medical facilities. The goal is to help employees grasp their health conditions and improvement plans to reduce or avoid illnesses. In extending employee care, we require contracted medical facilities to offer preferential health inspection packages to the spouses of our employees and retired personnel. Free stress relief and psychological therapy: For the welfare of our employees, we promote health and stress relief by hiring visually impaired masseurs at buildings with higher office density to give massages to employees. We also work with “Teacher Chang” and“Taiwan Institute of Psychotherapy” offer our employees the psychological counseling services free-of-charge. Comprehensive employee welfare: The Company offers holiday bonuses, subsidies for marriage, funeral, childbirth and child care, employee insurance, pension mechanism, employee share ownership trust, employee emergency relief, condolences allowance, and more benefits. For personal rights, employees can check out pertinent information on the internal website. Programs for marriage and child care: The Company has great marriage and child support mechanisms, subsidies, and care programs. For instance, we offer subsidies for childbirth and child care, nursing room facilities, group insurance for an unlimited number of children, marriage allowance, all of these are superior to the legal requirements. Information communication: The aforementioned programs and welfare measures are communicated to employees through the company’s internal website or email. They are also advocated and explained at the labor-management meetings and the Employees’ Welfare Committee meetings. Employees can get pertinent information on the internal website as well. A designated contact person is available for consulting on employee rights so as to increase employee satisfaction and identification with the company. Investor relations: The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd., and the parent company has a designated investor relations section on its website. Any substantial matters of the Company that could affect shareholders' rights or securities prices will be announced by Fubon Financial Holding Co., Ltd.. Meanwhile, the Company uploads pertinent financial information to the Market Observation Post System (MOPS) in compliance with laws. Supplier relations: The Company shall consider the legitimacy of its agents, suppliers, customers and other parties the Company does business with and whether there have been records of dishonest behaviors. Stakeholders and Interested Persons' rights: The Company has stipulated a chapter on “Respecting Stakeholders and Interested Persons' Right”, and assigned responsible units. Further education for directors and supervisors: The Company’s current directors and supervisors have completed further education for three hours and more as of 2020. The implementation status of risk management and risk measurement standards: The Company has established a risk management department. The risk and asset/liability management committee under the Board of Directors is independent of any other business divisions in the organizational structure and executes the Company’s risk management mechanism. The Company’s risk management bodies include the Board of Directors, high-level management, risk and asset/liability management committee, risk management department, and risk management operational units. Through the appropriate division of responsibilities and work specialization, the Company established a risk management culture that is coherently abided by throughout the organization. The implementation status of customer policies: To implement the “customer-oriented” corporate mentality, the Company has set up a customer service helpline and feedback mechanism to receive customer inquiries and complaints. Also for the interests of our customers and in compliance with laws, customer data confidentiality and product information transparency are ensured to increase the quality of our comprehensive customer service. The implementation status of the Company’s purchase of liability insurance for directors and supervisors: Fubon Financial Holding Co., Ltd., the parent company, takes full charge of the liability insurance of the Company’s directors and supervisors. |
It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
|
Please describe the improvement made according to the corporate governance evaluation results issued by TWSE in the latest fiscal year and list areas in need of improvement and measures. (Skip this question if the company is not included in the evaluation.) |
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| Evaluation Item | Does the company disclose corporate governance best practice principles in compliance with the “Corporate Governance Best Practice Principles for TWSE/TPEx Listed Companies? | |
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | The Company is not a TWSE/TPEx listed company. Hence, the Company has stipulated its corporate governance best practice principles in compliance with the “Corporate Governance Best-Practice Principles for Securities Firms” and disclosed the principles on the Company’s website. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | The Company implements corporate governance in compliance with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item |
Ownership structure and shareholders' rights Does the company have an internal procedure for handling shareholders' proposals, inquiries, and disputes, and implement it accordingly? |
|
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd. that appoints directors and supervisors to exercise rights. There is no need for the handling of shareholders' proposals, inquiries, and disputes like regular companies do. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | N/A | |
| Evaluation Item | Does the company have control over the primary shareholders who have controlling power over the company, and of the persons with ultimate control over those major shareholders? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary | Fubon Financial Holding Co., Ltd. owns 100% of the Company’s shares issued. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Has the company established and implemented the risk control and firewall mechanism for its affiliated businesses? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary | The Company has stipulated internal regulations in compliance with the “Guideline Governing Standing Pre-approved Interested Party Transactions Not Involving Credit Extension”, “Fubon Financial Holding Company Ltd. and Subsidiaries Interested Party Transactions Management Policy”, “Fubon Financial Holding Company Ltd. and Subsidiaries Firewall Management Policy”, and “Principles for the Management of Personnel Holding Concurrent Positions”. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the company have internal rules to prohibit internal personnel from using undisclosed information for personal securities trading? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary | The Company has stipulated internal personnel share transaction regulations in compliance with provisions of the “Fubon Financial Holding Company Ltd. and Subsidiaries Insider and Employee Equity Management Policy”. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item |
Composition and duties of the Board of Directors Has the Board of Directors stipulated guidelines for the diversity of board members and implemented them? |
|
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary | All of the Company’s directors and supervisors were appointed by Fubon Financial Holding Co., Ltd.. Members of the board are required to have the professional knowledge and skills as follows: work experiences in the expertise pertaining to the Company’s operations of five years or more, qualifications for a public university professor or certified public accountant. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | In addition to the statutory establishment of the Remuneration committee and Audit committee, does the company voluntarily establish other functional committees? | |
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd.. Our parent company, Fubon Financial Holding, already has the “Corporate Governance and Sustainability Committee”, “Remuneration and Nomination Committee”, and “Audit Committee”. The Company established the “Audit committee” on June 12, 2020. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | N/A | |
| Evaluation Item | Does the Company stipulate rules and methods for the performance evaluation of the board of directors, conduct the performance evaluation annually, report the evaluation results to the Board of Directors, and use the evaluation results as references for the remuneration, retention, and nomination of board directors? | |
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | The parent company, Fubon Financial Holding Co., Ltd., has stipulated the “Fubon Financial Holding Company Ltd. and Subsidiaries Appointment or Recommendation of Board Directors and Supervisors of Reinvested Companies Management Policy” and the “Fubon Financial Holding Company Ltd. and Subsidiaries Appointment or Recommendation of Board Directors and Supervisors of Reinvested Companies Regulation”. The Company has adopted the policies and regulations and will implement them accordingly starting in the first quarter in 2021. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the company evaluate the independence of the certified public accountant engaged by the company regularly? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary | The Company evaluates the independence of the certified public accountant engaged by the Company annually, and submits its conclusion to the Audit Committee and Board of Directors for resolution. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the TWSE/TPEx listed company has an adequate number of corporate governance personnel with appropriate qualifications, and appoint a chief corporate governance officer to take charge of corporate governance affairs (including but not limited to furnishing information required for business execution by directors and supervisors, assisting directors and supervisors with regulatory compliance, handling matters related to the Board of Directors and shareholders' meetings in compliance with laws, producing minutes of the Board of Directors and shareholder s' meetings, etc.)? | |
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | The Company’s Legal and Compliance Department takes charge of corporate governance affairs. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the company establish a communication channel for stakeholders (including but not limited to shareholders, employees, customers, and suppliers), designate a section on the company website to stakeholders, and properly respond to all the corporate social responsibility issues of stakeholders’ concern? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary |
The Company has spokesperson and acting spokesperson in addition to the supervisors’ mailbox on the external website as a channel for stakeholder communication. Since the establishment of the Audit Committee on June 12, 2020, the supervisors’ mailbox was replaced by the “independent directors’ mailbox”. Employees of the Company have access to the contacts of managers, directors, and supervisors on the Company’s internal website. There is also a “complaint mailbox” through which employees can express their opinions. “Customer demand” oriented, the Company has stipulated “Guidelines for Customer Complaint Management” and established a customer complaint reporting mechanism to enhance customer satisfaction. The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd., and the parent company has a designated corporate social responsibility section on its website. |
|
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the company commission professional agencies to hold shareholders meetings? | |
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | Since Fubon Financial Holding Co., Ltd. owns 100% of the Company’s shares issued, this item is not applicable. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | N/A | |
| Evaluation Item |
Information Disclosure Does the company set up a website to disclose information pertinent to the company’s finance, business and corporate governance? |
|
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary | The Company has a website where it discloses information pertinent to the Company’s finance, business, and corporate governance. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the company adopt other information disclosure methods (e.g. set up an English website, appoint designated personnel to take charge of the company’s information collection and disclosure, implement the speaker mechanism, make the process of the investor conference available on the company website, etc.)? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary |
Other information disclosure methods: Appoint designated personnel to take charge of the company’s information collection and disclosure: The Company has a designated unit in charge of financial information disclosure on the Market Observation Post System (MOPS). Implement the spokesperson system: The Company has a spokesperson and acting spokesperson who represent the Company in issuing statements externally. Make the process of the investor conference available on the company website: The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd., and the parent company has set up a designated section for investor conferences on its website. |
|
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item | Does the company publish and report its annual financial report within two months after the end of a fiscal year, and publish and report its financial reports for the first, second, and third quarters as well as its operating status for each month before the specified deadline? | |
|---|---|---|
| Practices | Yes | |
| No | N/A | |
| Summary | The Company publishes and reports its annual financial report before the statutory deadline (March 31) after the end of the fiscal year in compliance with the Securities and Exchange Act and Regulations Governing Securities Firms. The Company also publishes and reports its financial reports for the first, second, and third quarters as well as its operating status for each month before the specified deadline. | |
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | The Company publishes and reports its financial report before the specified deadline each quarter. | |
| Evaluation Item | Does the company have other important information helpful to the understanding of corporate governance practices (including but not limited to employee rights, employee care, investor relations, supplier relations, stakeholder rights, further education for directors and supervisors, the implementation status of risk management and risk measurement standards, customer policies, and the company's purchase of liability insurance for directors and supervisors)? | |
|---|---|---|
| Practices | Yes | V |
| No | ||
| Summary |
Employee rights: The Company has measures in place to ensure the labor-management agreement and various employee rights are protected. There is an employee opinion mailbox open to employee suggestions. When there is a breach of employee rights or opinions to be heard, employees can file a complaint in writing, via telephone, fax, email, or with the assistance of labor representatives at the labor-management meeting or a labor union.
Employee care: Club activities and lightly-equipped gym: In addition to a variety of routine club activities, basketball and table tennis competitions are held to facilitate team cohesion and promote sports. Moreover, for employees to be able to exercise during their break at work or right after they get off work, the Company has been building lightly-equipped gyms at buildings with higher office density, offering employees free access to table tennis rooms, basketball machines, treadmills, and other fitness equipment. Yoga, rhythm dance, and fitness courses are also available for employees to release stress at work and relax both physically and mentally. Health inspection: For the health of our employees, Fubon offers employees free regular health inspections exceeding the statutory requirement in collaboration with numerous quality medical facilities. The goal is to help employees grasp their health conditions and improvement plans to reduce or avoid illnesses. In extending employee care, we require contracted medical facilities to offer preferential health inspection packages to the spouses of our employees and retired personnel. Free stress relief and psychological therapy: For the welfare of our employees, we promote health and stress relief by hiring visually impaired masseurs at buildings with higher office density to give massages to employees. We also work with “Teacher Chang” and“Taiwan Institute of Psychotherapy” offer our employees the psychological counseling services free-of-charge. Comprehensive employee welfare: The Company offers holiday bonuses, subsidies for marriage, funeral, childbirth and child care, employee insurance, pension mechanism, employee share ownership trust, employee emergency relief, condolences allowance, and more benefits. For personal rights, employees can check out pertinent information on the internal website. Programs for marriage and child care: The Company has great marriage and child support mechanisms, subsidies, and care programs. For instance, we offer subsidies for childbirth and child care, nursing room facilities, group insurance for an unlimited number of children, marriage allowance, all of these are superior to the legal requirements. Information communication: The aforementioned programs and welfare measures are communicated to employees through the company’s internal website or email. They are also advocated and explained at the labor-management meetings and the Employees’ Welfare Committee meetings. Employees can get pertinent information on the internal website as well. A designated contact person is available for consulting on employee rights so as to increase employee satisfaction and identification with the company. Investor relations: The Company is a wholly owned subsidiary of Fubon Financial Holding Co., Ltd., and the parent company has a designated investor relations section on its website. Any substantial matters of the Company that could affect shareholders' rights or securities prices will be announced by Fubon Financial Holding Co., Ltd.. Meanwhile, the Company uploads pertinent financial information to the Market Observation Post System (MOPS) in compliance with laws. Supplier relations: The Company shall consider the legitimacy of its agents, suppliers, customers and other parties the Company does business with and whether there have been records of dishonest behaviors. Stakeholders and Interested Persons' rights: The Company has stipulated a chapter on “Respecting Stakeholders and Interested Persons' Right”, and assigned responsible units. Further education for directors and supervisors: The Company’s current directors and supervisors have completed further education for three hours and more as of 2020. The implementation status of risk management and risk measurement standards: The Company has established a risk management department. The risk and asset/liability management committee under the Board of Directors is independent of any other business divisions in the organizational structure and executes the Company’s risk management mechanism. The Company’s risk management bodies include the Board of Directors, high-level management, risk and asset/liability management committee, risk management department, and risk management operational units. Through the appropriate division of responsibilities and work specialization, the Company established a risk management culture that is coherently abided by throughout the organization. The implementation status of customer policies: To implement the “customer-oriented” corporate mentality, the Company has set up a customer service helpline and feedback mechanism to receive customer inquiries and complaints. Also for the interests of our customers and in compliance with laws, customer data confidentiality and product information transparency are ensured to increase the quality of our comprehensive customer service. The implementation status of the Company’s purchase of liability insurance for directors and supervisors: Fubon Financial Holding Co., Ltd., the parent company, takes full charge of the liability insurance of the Company’s directors and supervisors. |
|
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | It complies with the “Corporate Governance Best-Practice Principles for Securities Firms”. | |
| Evaluation Item |
Please describe the improvement made according to the corporate governance evaluation results issued by TWSE in the latest fiscal year and list areas in need of improvement and measures. (Skip this question if the company is not included in the evaluation.) |
|
|---|---|---|
| Practices | Yes | |
| No | ||
| Summary | ||
| Discrepancy from the corporate governance best practice principles for TWSE/TPEx listed companies and explanation | ||
Note: Whether “Yes” or “No” in the column of practices, please fill out the summary column.